COOKIE POLICY

Kelina Website Cookie Policy

Kelina Hospital uses cookies and similar tracking technologies on our website to enhance user experience, analyze performance, and support our services in compliance with the Nigeria Data Protection (NDP) Act 2023. This Cookie Policy explains how we use cookies, your rights regarding their use, and how you can manage them. By continuing to use our website, you consent to the use of cookies as described below.

1. What are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve functionality, and analyze user behavior.

  1. Session Cookies: Temporary cookies that are deleted when you close your browser.

  2. Persistent Cookies: Cookies that remain on your device until they expire or are manually deleted.

  3. First-Party Cookies: Cookies set by the website you are visiting.

  4. Third-Party Cookies: Cookies set by third parties, such as analytics or advertising providers.

2. Types of Cookies we use

We use the following types of cookies on our site:

  1. Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable core features such as secure login and page navigation. Without these cookies, certain services cannot be provided.

  2. Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting data on usage patterns, such as pages visited and time spent on the site. This information is used to improve website performance.

  3. Advertising and Marketing Cookies: These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our campaigns. They may also limit how often you see a specific ad.

3. How we use cookies

We use Cookies to:

  • Ensure the website functions properly.
  • Enhance user experience by remembering preferences.
  • Analyze website traffic and usage patterns.
  • Support our marketing efforts by providing relevant content and advertisements.

4. Third Party Cookies

We may collaborate with third-party service providers, such as Google Analytics or social media platforms, to use cookies on our website. These cookies help us monitor website performance, enhance functionality, and provide tailored content.

5. Your Cookie choices

Under the NDP Act 2023, you have the right to control how your personal data is processed, including cookies.

  1. Cookie Management: You can manage or disable cookies through your browser settings. Most browsers allow you to:
  • Block or delete cookies.
  • Enable notifications before cookies are stored.

Please note that disabling cookies will not affect your experience using our website.

2. Opt-Out Options: Some third-party services, such as Google Analytics, offer opt-out options. Visit their respective websites to learn more and exercise these options.

6. Legal Basis for Processing Cookies

Our use of cookies is based on your consent, as required by the NDP Act 2023. Essential cookies are exempt as they are necessary for the operation of our website.

7. Your Rights

You have the following rights under the NDP Act 2023:

  • The right to be informed about how your data is processed.
  • The right to access and rectify your personal data.
  • The right to withdraw your consent at any time.

To exercise these rights, please contact us using the details below.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at:

  • Kelina Hospital Abuja: 3rd Avenue, by 34 Crescent, Gwarinpa.
  • Kelina Hospital Lagos: 7, Ologun Agbaje Street, off Adeola Odeku Street, Victoria Island.
  • Email: kelina@kelinahospital.com
  • Administration: 07080837939, 09120338727
  • Corporate Relations: 08030909585